VUCA world is here to stay
VUCA world is here to stay and requires procurement to take on new skills fast.
In this new reality company leaders are longing for a commercial procurement function that actively supports them in driving company results forward by setting up a sustainable, progressive and pro-active supply chain.
Procurement’s responsibility is hence to optimally link and leverage external supplier capabilities with the constantly changing company needs.
Cost savings will not get you the promotion. Your customers and suppliers will.
Sticking with old behavioral patterns in this environment is dangerous. Driving incremental savings and reducing costs is no longer good enough. Leading procurement teams focus their energy on building winning relationships with their internal customers and suppliers. Helping them succeed and identifying common value is what drives your company’s success.
Customer centricity is key to win
As successful procurement professional you need to be focused on what really matters to your stakeholders. Not only understand but anticipate your stakeholder’s requirements by genuinely caring for their business success, by showcasing your competitiveness constantly, by continuously improving what you do, and by responding to all your stakeholders’ needs swiftly. It is these behaviors and hence a CUSTOMER CENTRIC MINDSET that is THE KEY TO SUCCESS to build winning and sustainable business relationships with your internal customers and external suppliers.
Our FIVIS workshops and masterclasses prepare you optimally for this new reality.
Customer centricity mindset
Think and act in a customer centric way with confidence. Learn step by step how to cater to your stakeholder’s needs. Understand how to build winning and sustainable B2B relationships.
Strategy Setting and Analysis
Identify and address business and supplier needs. Build your buying strategy that aligns perfectly with your company goals. Understand your suppliers’ sales approach and what it takes to make them win with you.
Relationship management
Assess the performance of the business relationship with your various stakeholders. Identify strength, opportunities, weaknesses and risks. Build an action plan to win and to continuously improve.
Procurement best practice
Understand the optimal procurement process and ways of working. Identify the KPIs that matter most and the organizational structure that drives value for your company.
Business & market analysis
Excel in understanding and analysing your business and the supplier’s market. Assess your market environment and your competition. Determine the balance of power and intervene accordingly.
Stakeholder management
Build effective stakeholder maps. Link and leverage relationships across organizations. Assess the importance and influence of stakeholders, their motivators and individual needs. Become a commercial consultant to your internal customers.
Get more information about our workshops and masterclasses today.
The benefitsof joiningour FIVIS trainings
Sustainable results
Our FIVIS approach is a proven customer centricity methodology that has been invented and is applied in Fortune 50 organizations.
Customer driven
A procurement training designed from your unique stakeholder’s perspective to meet their needs and expectations.
Unique insights
Direct interaction with leading procurement professionals to build your confidence in forming winning relationships with your stakeholders.
Realistic learning environment
Real life business cases from Fortune 500 companies.
Innovative learning approach
A modern format of learning – online and F2F. Small theory units that can be readily applied in practice.
End-to-end focus
Mentoring and tutoring by seasoned corporate buyers to make you win with your customers and suppliers.